This eBook explores the five key trends driving customer engagement strategies across large enterprise organizations today, and reveals how you can achieve your business goals by winning the hearts and minds of today's connected customers
The guide you need to help you turn browsers into buyers and drive repeat business. Make mobile a key part of your customer service experience.
Digital remote monitoring services provide real-time monitoring and data analytics for data center physical infrastructure systems. These modern cloud-based platforms offer the promise of reduced downtime, reduced mean time to recovery (MTTR), less operations overhead, as well as improved energy efficiency for power and cooling systems.
This white paper compares the cost of both scenarios, presents the advantages and disadvantages of each, and identifies which environments can best leverage the facility module approach.
There is an increasing trend towards N+1 UPS architectures - rather than 2N - as IT fault tolerance through software continues to improve. There are two common ways N+1 can be achieved: paralleling multiple unitary UPSs together or deploying a single UPS frame with multiple internal modules configured for N+1 redundancy.
Today's data center power and cooling infrastructure has roughly 3 times more data points / notifications than it did 10 years ago. Traditional data center remote monitoring services have been available for over 10 years but were not designed to support this amount of data monitoring and the associated alarms, let alone extract value from the data.
This paper demonstrates, through a series of examples, how data center infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.
Data center operations and maintenance teams should always be prepared to act swiftly and surely without warning. Unforeseen problems, failures, and dangers can lead to injury or downtime. Good preparation and process, however, can quickly and safely mitigate the impact of emergencies, and help prevent them from happening again.