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white paper | Presented by LogMeIn

5 Trends Impacting Customer Engagement & Support

This eBook explores the five key trends driving customer engagement strategies across large enterprise organizations today, and reveals how you can achieve your business goals by winning the hearts and minds of today's connected customers

white paper | Presented by LogMeIn

5 Ways to Boost Your Bottom Line

This eBook outlines 5 tips for taking your customer engagement strategy to the next level, to help you delight your customers and boost your bottom line.

white paper | Presented by LogMeIn

The Playbook to Activating Customer Engagement

Creating an effective omni-channel customer experience is more important than ever before. Get the Playbook to Activating Customer Engagement and find out.

research/infographic | Presented by LogMeIn

The Roadmap to a Better Mobile Customer Experience

The guide you need to help you turn browsers into buyers and drive repeat business. Make mobile a key part of your customer service experience.

Addressing Cyber Security Concerns of Data Center Remote Monitoring Platforms

Digital remote monitoring services provide real-time monitoring and data analytics for data center physical infrastructure systems. These modern cloud-based platforms offer the promise of reduced downtime, reduced mean time to recovery (MTTR), less operations overhead, as well as improved energy efficiency for power and cooling systems.

Benefits and Drawbacks of Prefabricated Modules for Data Centers

This white paper compares the cost of both scenarios, presents the advantages and disadvantages of each, and identifies which environments can best leverage the facility module approach.

Cost, Speed, and Reliability Tradeoffs between N+1 UPS Configurations

There is an increasing trend towards N+1 UPS architectures - rather than 2N - as IT fault tolerance through software continues to improve. There are two common ways N+1 can be achieved: paralleling multiple unitary UPSs together or deploying a single UPS frame with multiple internal modules configured for N+1 redundancy.

Digital Remote Monitoring and How it Changes Data Center Operations and Maintenance

Today's data center power and cooling infrastructure has roughly 3 times more data points / notifications than it did 10 years ago. Traditional data center remote monitoring services have been available for over 10 years but were not designed to support this amount of data monitoring and the associated alarms, let alone extract value from the data.

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs

This paper demonstrates, through a series of examples, how data center infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.

How to Prepare and Respond to Data Center Emergencies

Data center operations and maintenance teams should always be prepared to act swiftly and surely without warning. Unforeseen problems, failures, and dangers can lead to injury or downtime. Good preparation and process, however, can quickly and safely mitigate the impact of emergencies, and help prevent them from happening again.

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