Organizations are now looking to implement best of breed, intuitive customer engagement solutions that give professional help desk and other support professionals on demand productivity and provide quick resolutions to their ever-evolving pains.
According to an exclusive survey by IDG Research: Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs. Check out this IDG research report to learn more!
Google is excited to be delivering this e-book as a resource to our customers and all others in the cloud community. We've been asked to share insights and highlight up-and-coming solutions and trends, and Google Cloud Next '17 was a great opportunity to do just that.
A recent survey conducted by MIT Technology Review Custom and Google Cloud reveals that while the majority of businesses are struggling to apply machine learning, others are hard at work developing strategies for the technology - and are already realizing genuine ROI.
Enterprise security leaders agree: digital transformation calls for fundamental changes to existing cybersecurity strategies. This Forbes survey report examines the industry response to unprecedented risks and threats
In an increasingly competitive environment, ideas can differentiate businesses and fuel their growth. SMBs need to get behind ideas and the people that create them. They can do that by encouraging a culture in which ideas thrive, and by giving people the tools they need to shape, share, and sell their ideas.
This white paper examines how companies are closing the SecOps gap with BMC SecOps solutions and using automation to build security and compliance practices that satisfy the demands of digital business. These solutions align the priorities of the security and operations teams to reduce risk and scale operations-enabling them to work more effectively together
Productivity remains one of the top issues facing small and medium-sized businesses (SMBs) today. And while there's no doubting the importance of trying to get the most out of your talent, the approach many SMBs take actually has the reverse effect. This is the 'productivity puzzle.'
There's a big change happening in how small and medium-sized businesses (SMBs) think about IT security as they take advantage of mobility and the cloud. They're recognizing the need for mobile device management (MDM), cloud security, and the importance of choosing the right devices.