AT&T's Botched iPhone 4 Orders Due to Lack of Testing — Report
As the iPhone 4 preorder disaster worsens by the minute, the blame looks to fall squarely on AT&T’s shoulders as we learn more about what went wrong. The most damaging of these may be an source close to the carrier which now claims the system which AT&T was not tested before the launch.
The source works at a third party facility that processes the orders for AT&T. Apparently, the reports of users being able to login to others accounts even though they were attempting to log into their own could be related to a botched update on AT&T’s side related to fraud.
It’s not clear if those attempting to upgrade are the only ones that may have had their information opened up to others, but the source did say problems like this have happened before. As of the time I write this, neither AT&T nor Apple have made any public statements on the matter.
AT&T’s iPhone 4 eligibility page remains down, although its online account application has been put back online. I have a request for comment out to both companies.
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