AT&T Releases Free App to Report Network Problems
Has AT&T's network quit unexpectedly just when you needed it most? Do you find that you have coverage issues, your
AT&T's latest free iPhone app, Mark the Spot, allows AT&T users to report problems with AT&T's network in the same way that crashes are reported in Windows or Mac OS X. Just mark where you encountered your problem on a map, select the type of problem and how frequently you encounter that problem, and type in as many details as you wish.
Granted, this app doesn't provide a way to tell if AT&T is paying attention to your problem or intends to have it fixed. If you'd like to try to get that kind of resolution, you still have the option of calling AT&T's Customer Care line (dial 611) to experience the thrill of being put on hold for your chance to get sweet nothings and empty promises from a man, woman, or robot somewhere far down the chain of command.
Think of it as a holly, jolly Christmas gift to make up for a lack of little blue bars. Mark the Spot requires iPhone OS 3.0 or later.
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