You Must Obey: The Unwritten Laws of Technology

Basic PC Laws
Let's start with Nerve Central--the computer.
Law 1: For every fix that a Windows Update patches, the update will break two more things on your PC. --Darren Gladstone, PC World

Law 3: The hard drive always fails just before you were going to back it up. --Denise Paolucci, Dreamwidth Studios via Help A Reporter Out (HARO)
Law 4: Your data will get corrupted just before you plug in your new backup external drive. --Darren Gladstone, PC World
Law 5: Your backup plan is only as good as your last successful restore. --Michael Fisher, ElephantDrive.com via HARO
Law 6: The number of USB ports on your Mac will always be one less than you need at any given time. --Blair Hanley Frank, Macworld
Law 7: Feeling time pressure to make a computer fix quickly will cause you to take longer. --David Marshak, via PC World Facebook page
Law 8: If you close the PC case with screws before testing, it won't work; If you test before closing, it will. --Harry Liebman via HARO
Tech Support Rules
Now that you've mastered the basics, you're ready to move on to Tech Support.

Law 2: Build a computer for someone, and he/she owns you! --Louis Farbstein, via PC World's Facebook page
Law 3: Recommend a product that you've used with no problems, and the friend/family member who buys it will immediately descend into RMA [product return] hell. --Scott Keck, via PC World's Facebook page
Law 4: Show any handy IT skills at work, and your company's IT department will start referring difficult coworkers to you. --Lars Jacobsen, via PC World's Facebook page
Law 5: If it's broken and you call tech support, it will fix itself while you're on hold. --Brenda Christensen, Public Relations, Servoy.com via HARO
Internet Ordinances
You can find a world of trouble online. For instance...

Law 2: The crappier the Web site, the sleazier (and sketchier) the ads. --Tom Spring, PC World

Law 4: Just before taking out the boss in a WoW raid, your Internet connection will die. --Nick Mediati, PC World
Law 5: The difficulty involved in redeeming a rebate is directly proportional to the dollar value of the rebate. --Tom Spring, PC World







